Ordering & Payment

Ordering & Payment

Orders can be placed online or by phone: +27 (0)44 877 0372.

  • Please inspect all shipments upon arrival. Report discrepancies within 24 hours.

  • Prices are confirmed upon order acceptance. Our website pricing is regularly updated.

  • No minimum order is required.

1. Payment Methods

Orders are processed once payment is received. Totals include applicable taxes, postage, and packaging.

  • Bank: Nedbank, George

  • Account Name: Umuthi Botanicals t/a Essential Oils

  • Account Number: 1078599629

  • Branch Code: 109114(00)

  • Reference: Use your Purchase Number

Important:

  • Do not make cash deposits into this account.

  • We check our account daily.

  • You’ll receive a confirmation email upon ordering.

 

3. Order Changes & Cancellations

  • Once your order is confirmed and paid, no changes can be made.

  • To remove an item after packing, a restocking fee of R10.00 or 20% of the item value (whichever is higher) will apply.

  • Additions will be treated as a new order.

  • Please double-check your order before submitting payment.